Privacy Policy
Last updated: July 27, 2026
Nuon Energy ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website, request a quote, or hire us for solar, battery storage, roofing or EV charging work, how we use it, who we share it with, and the rights and choices you have.
Information we collect
- Contact information you submit, name, phone, email, property address, and details about your project.
- Project information, utility bills and usage data you share, roof and electrical photos, system designs, proposals and permits.
- Consent records, the consent language shown to you, the boxes you checked, and the date and time of submission.
- Website usage, pages viewed, browser and device type, and referrer, collected through cookies and analytics tools.
How we use your information
- To respond to quote requests and design your system.
- To schedule surveys, installations, inspections and service visits.
- To submit permits, utility interconnection and incentive applications on your behalf.
- To send invoices, warranty records and service related messages.
- To send promotions or seasonal reminders when you have opted in. You can opt out at any time.
How we share information
We do not sell your personal information and we do not share it for cross context behavioral advertising. We share it only with service providers who help us operate, scheduling and CRM platforms, financing partners you choose to apply with, equipment manufacturers for warranty registration, licensed subcontractors, your utility and permitting authority, or when required by law.
Text messages and calls (TCPA)
If you provide your phone number and give express written consent, we may call or text you about your quote, appointment, project status or invoice using an automated system. Consent to receive marketing messages is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help. See our SMS Terms. We do not sell or share mobile numbers or SMS consent with third parties for their own marketing.
Cookies and analytics
We use cookies and similar technologies to keep the site working, remember preferences, and measure traffic. You can block or delete cookies through your browser settings; some parts of the site may not work as intended if you do.
Your California privacy rights (CCPA/CPRA)
If you are a California resident, you have the right to know what personal information we collect and how we use it, to request a copy of it, to request deletion, to correct inaccurate information, and to limit the use of sensitive personal information. We will not discriminate against you for exercising these rights.
To exercise a right, email sales@nuonenergy.com or call (619) 431-4746. We may need to verify your identity before responding. You may also authorize an agent to submit a request on your behalf.
Data retention and security
We keep customer records for as long as needed to provide service, honor warranties and meet legal, contractor licensing and tax requirements. We use reasonable administrative and technical safeguards, but no system is completely secure.
Children
Our services are intended for adults. We do not knowingly collect information from children under 13.
Accessibility
We aim to keep this site usable for everyone and work toward WCAG 2.1 AA guidance. If you have trouble accessing any part of this site, contact us and we will help you directly.
Changes to this policy
We may update this policy from time to time. The "Last updated" date above will reflect any changes.
Contact us
Nuon Energy
9520 Padgett St STE 107, San Diego, CA 92126
(619) 431-4746
sales@nuonenergy.com
